Privacy Policy

Diohantine Equation - Privacy Policy

Diophantine Equation, with its registered office at 302, 3rd floor, 26, Serene Manor Wheeler Road Extension, Cooke town, Bangalore, Karnataka, 560084, India (hereafter referred to as "Diophantine Equation," "Company," "We," "Us," or "Our"), operates and manages the mobile application/website (collectively referred to as the "Platform"). Our primary business activity on this Platform involves the sale of Pet Products and accessories ("Products") to our users ("User," "Users," "you," or "your").

This policy comprehensively outlines: (i) the kinds of information that Diophantine Equation may collect from you when you access or use our websites or applications; and (ii) our methodologies for collecting, handling, safeguarding, and disclosing that information.

We invite you to read this policy thoroughly to understand our policies and practices regarding your information.

Diophantine Equation reserves the right to update this Privacy Policy at any time for any reason. We will notify you of any changes by revising the “Last updated” date of this Privacy Policy. We encourage you to periodically review this Privacy Policy to stay informed about how we are protecting the information we collect. Your continued use of the Application after such modifications will constitute your acknowledgment of the modified Privacy Policy and agreement to abide and be bound by it.

Interpretation and Definitions

Interpretation: Words with the first letter capitalized have specific meanings defined under the following conditions. These definitions should be understood identically regardless of whether they appear in singular or plural form.


For the purpose of this Privacy Policy:

"Account" is a unique account created voluntarily by you to access our Service or parts of our Service.
"Application" refers to the software program provided by Diophantine Equation, named Fuzz, downloaded by you on any electronic device.
"Website" is
"Cookies" are used in our website and mobile applications for data collection and processing, aimed at enhancing your online experience and improving our services.
"Device" means any device that can access the Service, such as a computer, cellphone, or digital tablet.
"Personal Data" is information that relates to an identified or identifiable individual.
"Usage Data" includes data collected automatically, generated by the use of the Service or from the Service infrastructure itself (e.g., page visit duration).
"You" refers to the individual accessing or using the Platform.

    Data Collection

    Personal Information: We gather demographic and identifiable personal details such as your name, email address, phone number, residential address, and specifics about your pet. This is information you provide voluntarily during activities like installing our Application, engaging in online conversations with our team, or utilizing our services (for example, booking spa services, browsing products, selecting and purchasing items, and providing feedback).

    When you choose to disclose personal details in your profile, during online chats, or in other interactive segments of the Application, please be aware that this information is considered private.

    Financial Information: Occasionally, you might opt to submit financial details related to payments (like credit card, debit card, bank account specifics, name, billing address, shipping address, and phone number) on our Platform and with Third-Party entities. We strictly use this financial data to complete transactions with you and to offer you pertinent promotions from our Partner Banks.

    Social Network Data: We collect user data from social networking platforms, such as Facebook, Instagram, Pinterest, Twitter, etc., including your name, social network username, location, gender, birth date, email address, profile picture, and public contact information, if you link your account to these networks. This may also encompass the contact details of anyone you invite to use or join the Application.

    Location Information: We may seek access or permission to track location-based data from your mobile device, either continuously or when you use the Application, to provide location-specific services. You can modify our access or permissions in your device’s settings.

    Push Notifications: We might request to send push notifications regarding your account. You have the option to opt-out of these communications by adjusting your device’s settings.

    Device Details: We require your consent to gather information about your device, such as the operating system (OS) name, mobile network, and device identifier. These details help us tailor and enhance your user experience.

    Information from Contests, Giveaways, and Surveys: We collect personal and other information when you participate in contests or giveaways and/or respond to surveys.

    Usage Data: This data is automatically collected when you use the platform. It may include details like your device's Internet Protocol (IP) address, browser type, browser version, the pages you visit on our service, the time and date of your visit, unique device identifiers, and other diagnostic data. When you access the Service via a mobile device, we automatically collect certain information, including, but not limited to, your mobile device type, unique mobile device ID, the IP address of your mobile device, your mobile operating system, the type of mobile internet browser you use, and other diagnostic data. We also gather information sent by your browser and application each time you visit our platform.


    Data usage
    Accurate information about you enables us to deliver a seamless, efficient, and personalized experience. Specifically, we use the information collected about you for purposes such as:

    • Creating and managing your account on our Platform.
    • Executing contractual agreements for the products, items, or services you have purchased or any other agreements with us through the Service.
    • Contacting you via email, phone calls, SMS, or equivalent electronic communications, like push notifications from the mobile application, for updates or information related to functionalities, products, or contracted services, including necessary security updates.
    • Offering news, special deals, and information about goods, services, and events similar to those you have previously purchased or shown interest in, unless you have opted not to receive such information.
    • Processing payments and refunds.
    • Addressing and managing your requests to us.
    • Other purposes, such as data analysis, identifying usage trends, assessing our promotional campaign effectiveness, and enhancing our Service, products, and overall user experience.

      Data retention
      We retain your information and data for the duration necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or allowed under applicable law.

      Disclosure of Your Information:

      We may share information collected about you in certain circumstances. Your information can be disclosed as follows:

      • To comply with legal requirements or protect rights: If necessary to respond to legal proceedings, address potential policy violations, or protect the rights, property, and safety of others, we may share your information as permitted or required by applicable laws, rules, or regulations.
      • With third-party service providers: We share your information with third parties that perform services for us according to our agreed terms, including payment processing and handling financial information.
      • With other third parties: We may share your information with third parties for general business analysis and marketing purposes, as allowed by law.

        Children’s Privacy

        Our Platform is not intended for minors. We do not knowingly collect personal information from users under 18 years of age.

        11. Contact Information

        If you have any questions, concerns, or feedback regarding the above privacy policy, our products and services, please contact us at: or +91 97393 75127. Thank you for choosing Fuzz pet treats, jerky, and vitamin supplements. We appreciate your trust in our products and services.

        Last Updated: 01 Jan 2024